Privacy Policy
Last updated: July 26, 2026
Meeva (“we,” “us,” “our”) operates meeva.store and ships to customers worldwide. This Privacy Policy explains what personal information we collect, how we use it, and the rights available to you depending on where you live.
1. Information We Collect
When you place an order: name, email, phone number, billing/shipping address, and payment details (processed securely by our payment provider — we do not store full card numbers).
When you use our Customize Order form: name, email, phone, budget, country, quantity, company/organization name, project description, and any files you upload.
When you contact us: name, email, phone number, and your message content.
When you create an account: login credentials, order history, saved addresses.
Automatically collected: IP address, browser/device type, and pages visited, via cookies and similar technologies.
2. How We Use Your Information
- Process and fulfill orders, including international shipping and customs documentation.
- Respond to inquiries and custom order requests.
- Manage accounts and order history.
- Send order updates and, only where you’ve explicitly opted in, marketing emails and promotions.
- Improve our website and products.
- Comply with legal, tax, and customs obligations.
3. Legal Basis for Processing (EEA, UK, Switzerland)
Where GDPR or UK GDPR applies, we process your data based on: performance of a contract (fulfilling your order), legitimate interests (site security, fraud prevention, improving our services), consent (marketing emails, non-essential cookies), and legal obligation (tax/customs records).
4. Marketing Communications
We only send marketing emails or promotional messages to customers who have explicitly opted in (e.g., by checking a consent box at checkout or on our site). We do not add you to marketing lists automatically. You can withdraw your consent and unsubscribe at any time using the link in any marketing email, or by contacting care@meeva.store.
5. Sharing Your Information
We share data only with:
- Payment processors, to complete transactions securely.
- Courier partners (DHL, ARAMEX, and local delivery agents), to deliver orders and clear customs.
- Service providers (hosting, analytics, email, cookie consent management), under confidentiality obligations.
- Legal or government authorities, where required by law.
We do not sell your personal information to third parties for their own marketing purposes.
6. International Data Transfers
Since we operate from India and ship globally, your data may be transferred to and processed in India and other countries, which may have different data protection laws than your own. Where required (e.g., for EEA/UK/Swiss residents), we rely on appropriate safeguards such as standard contractual clauses when transferring data internationally.
7. Cookies
We use a cookie consent banner to obtain your permission before setting non-essential cookies (such as analytics or marketing cookies), in line with applicable laws including the EU/UK GDPR and ePrivacy rules. Essential cookies required for core site functionality (e.g., your shopping cart) are used regardless, as permitted by law.
You can manage or withdraw your cookie preferences at any time via the cookie settings banner on our website, or by adjusting your browser settings. Disabling certain cookies may affect site functionality.
8. Data Retention
We retain personal data only as long as necessary for the purposes above, including keeping order and tax records for up to 7 years, or longer where required by local law.
9. Your Rights by Region
European Economic Area, United Kingdom, Switzerland (GDPR/UK GDPR):
You have the right to access, correct, delete, or restrict processing of your data; the right to data portability; the right to object to processing based on legitimate interests or direct marketing; and the right to withdraw consent (including cookie or marketing consent) at any time. You may lodge a complaint with your local data protection authority.
California and other U.S. states with privacy laws (CCPA/CPRA and similar):
You have the right to know what personal information we collect, request deletion, correct inaccurate data, opt out of the “sale” or “sharing” of personal information (we do not sell your data), and not be discriminated against for exercising these rights.
Canada (PIPEDA and CASL):
You have the right to access your personal information, request corrections, and withdraw consent for its use. In line with Canada’s Anti-Spam Legislation (CASL), we only send marketing emails to Canadian customers who have given express consent.
Brazil (LGPD):
You have the right to confirm the existence of processing, access your data, correct incomplete or inaccurate data, request anonymization or deletion, and obtain information about entities we’ve shared your data with.
Australia (Privacy Act):
You have the right to access and correct your personal information and to make a complaint if you believe we’ve mishandled your data.
South Africa (POPIA):
You have the right to access, correct, or delete your personal information, and to object to its processing.
All other jurisdictions:
Regardless of where you are located, you may contact us at any time to ask what personal data we hold about you, request a correction, or request deletion, and we will respond in line with applicable local law.
To exercise any of these rights, contact us at care@meeva.store. We may need to verify your identity before completing certain requests.
10. Data Security
We use industry-standard measures, including SSL encryption at checkout, to protect your data. No method of internet transmission is 100% secure, but we take reasonable steps to safeguard your information.
11. Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect data from children.
12. Changes to This Policy
We may update this policy periodically. Material changes will be reflected with an updated “Last updated” date at the top of this page.
13. Contact Us
For any questions about this Privacy Policy or to exercise your data rights:
Email: care@meeva.store
Phone: +91 9137603197
Address: Room 740 New Ganpati Chawl, Social Nagar, Kala Killa, Dharavi, Mumbai, Maharashtra 400017, India