Terms of Service

By using Meeva (Meeva.store), you unconditionally accept the terms and conditions set out here and elsewhere on this site.

To use Meeva.store, you must accept the following terms and conditions. We reserve the right to add, delete, alter, or modify these terms at any time. Continued use of the site after changes are posted constitutes your acceptance of the revised terms.

  1. Please read all product and service information carefully before placing an order.
  2. Meeva designs, manufactures, and sells its products directly. We are responsible for the quality, description accuracy, and fulfillment of all products listed on Meeva.store.
  3. All products are checked and quality-assured by Meeva before dispatch to ensure they match the standard, quality, design, and composition described on the site.
  4. Prices and product availability are subject to change without prior notice, at Meeva’s discretion.
  5. Requests to cancel an order will not be accepted after 12 hours of placing the order.
  6. We reserve the right to refuse or cancel any order — including one already confirmed and/or paid for — if a product was listed at an incorrect price, is out of stock, or for any other valid reason. In such cases, any payment made will be refunded in full and you will be notified.
  7. If non-delivery or late delivery occurs due to an error on your part (e.g., incorrect or incomplete address, or unavailability to receive the delivery), any additional cost incurred by Meeva to re-deliver the order may be charged to you.
  8. You agree to provide accurate, current, and complete information when placing an order or contacting us. Meeva reserves the right to verify this information at any time. If any information is found to be false, we may, at our discretion, decline service or restrict your ability to use the site, with prior notice where reasonably possible.
  9. Meeva is not liable for fraudulent use of a credit or debit card on this site. Users must only use payment methods and cards that belong to them.
  10. Meeva is not liable for delays or non-delivery caused by events beyond our reasonable control, including natural disasters, extreme weather, war, customs delays, or other force majeure events.
  11. By using this site, you certify that you are at least 18 years of age, or are using the site with the consent and supervision of a parent or legal guardian.
  12. Complaints regarding an order must be raised within 7 days of delivery, in line with our Refund and Returns Policy.
  13. If you have any questions about these terms, please contact us at care@meeva.store before placing an order, and we’ll respond in writing to clarify.
  14. In the event of non-delivery or late delivery, Meeva’s liability is limited to the order value paid by the customer; we are not liable for any amount exceeding this.
  15. Cashback offers, where applicable, are not valid on orders placed via Guest Checkout. A registered account is required to redeem cashback benefits.
  16. All returns, exchanges, and refunds are subject to our Refund and Returns Policy. All shipping is subject to our Shipping Policy. Use of your personal information is governed by our Privacy Policy.

If you have any questions or need further assistance, contact our customer care team at care@meeva.store.

Customer Support
Email: care@meeva.store
Phone: +91 9137603197
Hours: Monday–Friday, 9:00 AM–6:00 PM (IST)
Address: Room 740, New Ganpati Chawl, Social Nagar, Kala Killa, Dharavi, Mumbai, Maharashtra 400017, India

Shopping Cart